While you're here
Who will care for your child
Your child’s healthcare team may include several members of our staff, including:
- Many doctors will be caring for your child during his/her stay in the hospital. These doctors include hospital-based physicians, specialists, fellows and residents.
- Hospitalists are board certified pediatricians who act as your child’s primary care physician while in the hospital. The hospitalist will work with both your pediatrician and the specialist caring for your child during his/her hospitalization.
- Nurse practitioners and physician assistants coordinate your child’s care along with the child’s main doctor. They will examine your child and consult with nurses regarding his/her treatment plan.
- Nurses have the most contact with you and your child. They will provide day-to-day care, as well as act as liaison between you and the rest of the healthcare team.
- Patient care associates and nursing assistants are involved in your child’s daily care. They will take your child’s vital signs and accompany them to tests.
- Case managers are registered nurses who assess your child’s medical needs. They will work with insurance companies and coordinate services and care with healthcare agencies.
- Social workers help to assess the psychosocial needs of your child and family, provide supportive counseling, and connect you to the appropriate community or hospital resources, depending on your family's unique needs.
- Residents, fellows and medical students are doctors training in pediatrics. They will give daily orders for your child’s care and update the attending physicians about your child’s progress.
- Child life specialists and art and music therapists offer play activities that explain hospitalization and medical procedures to children. They use books, toys and games to help reduce anxiety, provide age-appropriate explanations and offer supportive relationships where children can share their concerns. You can contact a child life specialist or creative art or music therapist at (718) 470-3005.
Children's Bill of Rights
To ensure that our patients receive the respect they deserve, our Children’s Bill of Rights states that our staff members should take the following actions whenever possible:
- Look at me and talk to me in a way I can understand.
- Knock on my door before entering and introduce yourself.
- Be honest with me…always. Don’t say something won’t hurt if it will.
- Offer me a choice whenever possible.
- Communicate with my parents. If they feel less anxious, it will help me a lot.
- Tell me what you are going to do before you do it.
- Try to make time for play—it’s an important part of my day.
- Let me show and express my feelings, including crying.
- Listen to me when I have something to say.
- Let me bring my favorite toy when I visit different places in the hospital.
- Show affection toward me. Hugs often help me feel better.
Family centered rounds
We believe in the power of family-centered care—that’s why we invite and encourage families to join our team through family centered rounds. Each day, families and medical professionals will meet together to review the child’s progress, establish a goal for the day and discuss discharge goals. Our staff will also answer questions, listen to your concerns and provide open and honest communication. Staff members may include the attending physician, nurses, residents, interns, medical students, social workers, child life specialists and others.